Frequently Asked Questions
Yes! Our Denver store is open from 12pm-6pm Wednesday-Saturday. Shop ready-to-wear hats designed by our team.
We suggest booking an appointment if you would like to design your own custom hat. However, our team will do our best to accommodate you based on schedule availability.
Yes! We make styles for men & women. Our small sizes often fit teens & pre-teens as well!
At Gem Hats, we use elastic sweatbands to help with fit & comfort. Our hats range from Small to Extra Large. Check out our size conversion chart here!
Yes, you can shop our signature pre-made hats online here. If you see a hat you love that isn't available online, send us a message or book a reservation at our custom hat bar to make it your own!
We offer an all-inclusive pricing model at Gem Hats, which means there are no surprise fees added when choosing your designs. Custom wool felts are $250, suedes are $225 and custom straws are $175.
Custom pricing includes your selection of 2-3 hat bands, feathers, vintage gems and branding.
Ready-to-wear hats range from $75-$200 depending on the material and design work.
Custom hats designed at our LoHi hat bar are made during your reservation, so you will walk out with your new hat that same day! Reservations length varies by group size, but we generally book 45 minutes-1 hour per custom hat. Hats can be completed in as little as 20 minutes, but we encourage you to enjoy he process and try several styles and accessories until you find your perfect hat!
We offer three main materials: wool felt, suede, and palm straw. We make our own hats and do not offer mainstream brands in store.
Yes! You are always welcome to book a Hat Care Reservations here. Alternatively, if you purchased your hat from Gem Hats, you can always email us at hello@gemhats.com.